August 2003 Archives
The Simpsons seems to have generated the largest number of online quizzes. Some of these are a little lame... What Less Commpon Simpsons Character Are You Which "Simpsons" Character Are You? from JessicaH on Quizilla The Simpsons Character Tester Which Simpsons character are you? from philbemorte on Quizilla The Simpsons Personality...
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Since I am probably not going to be blogging much over the next week, I thought I would leave some fun quizzes, in case you haven't found these elsewhere. Thanks to Betsy Devine: Funny Ha-Ha or Funny Peculiar? : Making trouble today for a better tomorrow... for the inspiration. I love...
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Advanced Project Portfolio Management and the PMO: Multiplying ROI at Warp Speed by Kendall and Rollins, 2003. Read this book! This textbook does an excellent job of putting together the ideas of the Theory of Constraints and demonstrating how they apply to building a project management office (PMO) and to strategic...
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David Skyrme reflects on his work as a KM consultant in Knowledge Reflections (1): Lessons from the Past. This set of bullets suggests ways to keep lessons learned documents from becoming dusty "shelfware." Create well-structured and interesting knowledge assets - a common format helps create familiarity; it also lends itself to...
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USA Today article that extends the popular theme of Six Degrees of Separation. Mapping and honing our interconnections The notion that we wander the planet with no more than six degrees of separation from one another is more than just urbane trivia to Antony Brydon. It's the basis for his new...
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This article talks about the balance between knowledge management and the information technologies that support KM. Information management will only provide competitve advantage when a company can "balance between clear understanding of the nature of information, well-defined information architecture, management processes and the judicious use of appropriate technological support." Technology must...
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How to Save the World: Community We each live and work in three distinctive types of communities, each of which has a different makeup and function: Neighbourhoods - those people with whom we physically share space, where we live, at various levels of aggregation from our immediate neighbours to whole nations...
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I had a dream last night in which I blogged an incredibly insightful commentary about knowledge management. This is sure evidence of obsession. Fortunately, I have a vacation break coming up soon....
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destinationKM.com: The ''Other'' Knowledge C.G. Jung proved that our unconscious is not just a bunch of instincts and repressions, but contains "intelligence" that comes to us seemingly out of nowhere. What's more, technologies for managing the unconscious have been in existence for thousands of years. So how can IT benefit? [from...
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Here's an article that tries to apply DMAIC to a church environment. I am learning more about Six Sigma myself, but why not apply to other types of organizations.
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Knowledge Management Systems and the Large Law Firm by Cynthia Graton on KnolwedgeBoard: Law firms, which are overwhelmingly established as partnerships, can easily dismiss ROI numbers related to publicly traded companies. However, it may be useful to compare them with another type of professional services company -- accounting firms -- in...
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This sounds like fun. Someone should get me an Ambient Device for my birthday.
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This piece on "Argument Agents" discusses automated Storytelling agents, harkening to HAL in 2001: A Space Oddity and to Doug Lenat's Cyc project.
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Interruptions are the bane of my existence lately, whether it is someone stopping by my office, the phone, new email, or my own brain deciding that I just have to check out that web link. David Buchan has an idea about "interruption tax."
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How do you deal with paranoia about what might happen in legal procedings with respect to new collaboration or social software environments? It's bad enough in email.
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Sam Marshall (Intellectual Capital Punishment) has some ideas about "collaboration is the new KM" that are interesting.
Why? Collaboration = faster throughput with the same resources. Don't forget to be prepared.
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Reforming Project Management Theory and Practice Project e-Tip of the Week: In this week's Project e-Tip I suggest project managers/leaders adopt an emergent approach to planning and delivering their projects. I contrast an emergent approach with the approach of operating to a fixed baseline plan. Most projects are neither fully emergent...
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Hal Macomber offers some thoughts on two definitions of project management and wraps up with the following: Project Management: A New Definition or a 20 Year-Old Definition? I could go on. If I did, then I'd argue that the fascination with process is a bureaucrat's approach that will only bring down...
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Some fun from Jim McGee via Robert Scoble. All appliances crash, apparently.
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John Chu, a consultant formerly with Baxter Healthcare, spoke about an expert locator system developed at Baxter. I followed his discussion with a general discussion of knowledge management in the pharmaceutical industry, based on my experience and recent research with my job hunt. The expertise locator / yellow pages at Baxter...
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At the KMPro meeting last week, someone semi-joked about the four levels of ignorance, which are related to the Levels of Competence. So, I attempted to dig up some reference to the levels of ignorance. I found something close.
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This book combines food history combined with her own history, talking about how our (primarily U.S.) perceptions of food change in reaction to world events, changes in technology and social mores. I had difficulty with her obsession for reminding people of the feminist part of the story, particularly in relation to how changes in our (food) culture adversely affected women. But now that I've had some time to mull over the whole picture of her book, I can see her point better.
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Looking into what has happened and what is being reported around knowledge management at Novartis.
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Patty Anklam will take the STAR seat at AOK from 18-29 August with a topic of "KM Mavens: The Way Ideas Rise, Emerge and Mingle."
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I have been introduced to statistical process control (SPC) as a way to help understand the underlying behavior of processes. (I'm also an engineer by training, and love to get my hands on data, when possible.) Ever since, whenever I see "data" presented in the newspaper or on other articles, I...
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Scott Nowson is conducting An Experiment on Blogs I am looking to get myself a corpus of blog data. That is, I want a lot of blog text. This has been mentioned many places, but I just took the time to fill out the questionaire. If it took 15 minutes, I...
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Calling it knowledge networking really gets to the heart of the idea that I do not operate in a vacuum. Much of what I have learned has been through my colleagues and through my wider network of friends and acquaitances, much enabled by the web.
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Based on the table of contents, Knowledge Networks looks to be an interesting combination of academic and tested experience in CoP's from editors Paul Hildreth and Chris Kimble.
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Piecing Together the Data Picture - Computerworld Data quality translates into companies having the right information at the right time to make decisions. Another article from ComputerWorld that reminds us that if we don't have the infrastructure right, all the data analysis and synthesis in the world isn't going to be...
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While the list doesn't cover all major banks, it is a sad statement that the average time to download an account balance report is five times longer than their response times for standard business and government websites.
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Social Networking Software: Have it Your Way The greatest challenge for developers of Social Network Enablement software will be to allow each of us to portray our knowledge and our network(s) any way we want to represent them. Dave Pollard has clearly been thinking about this for a while. It is...
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An interesting white paper on "Knowledge Integration White Paper" by Comprose. One big aspect of organizational effectiveness is the ability of the organization to disseminate information, knowledge, data to the people who need it. Coupled with the right culture
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EA Library: Knowledge Management A nice library of articles and webinars from a variety of sources. This link takes you to a collection of 72 articles from 1996 through today....
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Boehringer-Ingelheim, the German pharmacuetical company, has a number of knowledge management projects. The best evidence of ongoing KM activities is that they have a few people with knowledge management titles. The biggest projects that B-I have running in the KM world appear to be associated with collaboration and working with data...
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Guess what kind of organization this vignette describes: Consider this short vignette: Imagine an organisation made up of a number of excellent scientific and technical brains working together in the same place with business professionals who are experts in discovering new technologies and assessing business opportunities, and who conduct in-depth due...
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Serenity Now! - The New Work Order - CIO Magazine Aug 1,2003 If businesses don't find a way to help the knowledge worker manage information technology, today's confusion will lead to tomorrow's insanity. Tom Davenport article uses his own information mess to say something about what needs to be done for...
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In an attempt to clarify the difference between a "project plan" and a "project schedule" I ran across Max Wideman's incredibly thorough PM Glossary. If you need a question answered about project management terminology, this is the place to go. He also sells it for carry-around use, and it has been...
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This Sticky Minds article describes a variety of potential hidden meanings behind a schedule and then gives the above advice about a schedule that is simply a schedule. Everyone recognizes that the schedule cannot be carved in stone - it is drawn in the sand and sometimes there is high tide that makes us completely redraw the schedule.
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Morning Edition: The Thief of Time "To do two things at once," said the Roman sage Publilius Syrus, "is to do neither." And this was 2,000 years ago, long before people tried to drive while talking on their cellphones and digging for tollbooth change and yelling at the kids and (ahem)...
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A social network caught in the Web Abstract: We present an analysis of Club Nexus, an online community at Stanford University. Through the Nexus site we were able to study a reflection of the real world community structure within the student body. We observed and measured social network phenomena such as...
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Ton's Interdependent Thoughts: Monstrous KM Now let's look at KM, not a technology in the sense of artefacts, but certainly a change challenging existing belief systems and cultural patterns. A lot of the discussion I've seen on the usefulness of KM is precisely of the type between the embracers and the...
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Interesting article about how trust builds good things, inspired by the observation of a donut vendor who trusts his customers.
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