September 2003 Archives

Excited Utterances: Why Knowledge Management Isn't Enough In Why Knowledge Management Isn't Enough, Stephen Mayson, consultant and Director for the Centre for Law Firm Management at Nottingham Law School, distinguishes "knowledge" ("recorded know-how")$(Oi.(Be., "recorded bits of paper on which deals and advice have been recorded"$(Ofr(Bom "know-how" in law firms: "Real know-how...
Today's Chicago Tribune had articles about the managers for both the Cubs and the White Sox. Since the Cubs might be getting into the playoffs, the article about Dusty Baker talked about how his style has taken them this far. It mentioned the concept of Emotional Intelligence a number of times...
David Skyrme gave a list of common "myths" or mainstream beliefs about knowledge management in the May 2003 I3 Update. While this is a familiar list, it is good to read about them again. I just list the titles, you can read the details within. Knowledge Flows: Mainstream or Myths? Knowledge...
After 75 issues, David Skyrme and Debra Amidon have decided to stop publishing his informative I3 Update / Entovation International News. David closes with thoughts about his own KM odyssey, Debra closes with her own review of the history with Entovation, and they print a set of 75 knowledge nuggets. Some...
Who is going to BloggingWorks next week? They are limiting registration to give it an intimate feel. Should be interesting....
Data storage on the moon?
More writing against multitasking. Have a look at the commentary too, people attempt to clarify the concepts of what "good multitasking" might be. There is a difference between doing several things at once (walking and chewing gum) and switching between several activities. In the first, attention is not fully devoted to...
Input claims that the U.S. government is going to be spending more money on KM, primarily associated with Homeland Defense. This CIO article hints at the bigger question: All the technology in the world won't fix the differences between the agencies that all share similar information, each with a different view...
This article is aimed at IT leaders, but it applies to any new technology and science. Enterprises need to have clear strategy that helps them evaluate new and existing ideas in terms of their needs.
I've seen a number of items along these lines recently. They all express concern with handling email amid the flurry of spam and virus messages. My personal Yahoo mailbox sent me a warning recently that it was getting full. It turns out that my BulkMail folder was getting full of the...
John David Balla presented a three-part series, I. Memoirs of a Technocrat, II. A Sorcerer's Perspective, III. The "Other" Knowledge, in the KM Communicator from Destination KM. In the series, he talks about the conflict between traditional IT solutions and what we really need from knowledge management. He says that traditional...
I still exist... I was just in northern New Jersey, checking out the area with my wife in advance of a potential job transfer. This kind of decision is loaded with emotion and subjectivity. We keep swinging back and forth as to whether we want to move from the Chicago area....
APQC published a report on knowledge management (free summary, $395 for full report) in 1999 to help people understand what it is and why it is interesting. Here are the drivers that Carla O'Dell and the other authors identified at the time: Downsizing and restructuring have broken up existing networks and...
This quick interview with risk management expert Sue Young gets to the heart of the matter of project failure. Why IT projects fail - Computerworld, 25 August 2003 Q. So why do IT projects fail? A. No one prevented them from failing. We define success as a lack of failure and...
Two interesting comments recently that remind us to be careful what we are measuring and what we are reporting. Anything beyond the basic measurement of length, mass and value are always biased -- and someone could probably argue that these are biased too. Acknowledging the bias up front helps us make...
AOK: Preparing for Conversations with Victor Newman The idea of knowledge management tends to be obscured and yet its meaning is obvious: the deliberate management of knowledge to deliver specific outcomes. Victor Newman, Chief Learning Office at Pfizer's European Research University, has a refreshing take on knowledge management. The topic for...
A definition of an aggregator that sounds just like the description of a portal. And isn't that what aggregators provide?
Al Rubenstein spoke about his concept of knowledge nuggets (or intellectual nuggets) and the conceptual KM system in which they are used.
There are three types of knowledge workers, procedural, heuristic and executive, according to Don Tapscott, who is very interested in knowledge work and the impace of internal transparency on the corporate environment. Intelligent Enterprise Magazine: Sharing Leads to Abundance What you need to know, of course, depends on what kind of...
psychological orthogonality: the propensity of people to think, "If it doesn't affect me, then I don't care about it." It has particular application in situations where people are likely to have narrow-minded view about their jobs, rather than the wholistic picture for the organization. Term coined this evening at dinner by...
My wife will love this collection of 100 Interesting Mathematical Calculations from Brad DeLong. Richard Gayle points to The Get-Out-of-the-Way Problem, which ends with So you're saying that people who don't know the distributive law regularly get klonked on the head by their own cannonballs?...
In a follow-up to a Pipeline story about a chemical synthesis, Greg Hlatky gives us a memorable quote: A Dog's Life: Never Make What You Can Buy Moral of the story: in the chemical arts, like in all others, an organized and thorough approach without preconceptions to gathering information is important....
Jim McGee turned up an interesting discussion of the likelihood of people and organizations to look up historical information on their topic of interest. "What's tricky is that you still operate in an environment of imperfect information."
The Ark Group is offering a "first of its kind" conference on dealing with email from a corporate perspective: email ownership, legal issues, monitoring, cost reduction, email policies, etc. It would be nice to see some information on strategies for effective use of email in personal and interpersonal knowledge sharing. Ark...
What Blogging Archetype Are You? I was a David Weinberger first, and a few weeks later I was an AKMA....
More evidence that TOC thinking really can make a difference, this time in reference to the issue of software development being shipped off-shore because it is "cheaper." Frank Patrick's Focused Performance Weblog Actually one of the former units of Lucent -- one of the units with enough value to attract a...
I'm back! Here is the last of these online quizzes. The Original I.Q. Test from Emode. Some of these assume you are a native English speaker, possibly American too, given that they involve familiar sayings....
Links to two MTBI-like tests: the Jung Typology and the Keirsey Temperament sorter.
Two mission statement generators. Take you pick which one you like better. Dilbert mission generator Franklin-Covey mission generator (free registration):...
What Princess Bride character are you? I am a Buttercup....

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