McGee on Knowledge Work

For those who haven't noticed, Jim McGee has been thinking a bit about knowledge work. In an old note, he mentions a CIO Magazine article by Davenport on the subject.

What he doesn't mention is that his is the only reader feedback letter in the September 1, 2003 issue of CIO: Knowledge Workers Should Watch Themselves

It's encouraging to see Tom Davenport direct his June column ["A Measurable Proposal," June 1, 2003] to the world of knowledge workers and how we might make them more effective. ...

McGee's concern with the article is that Knowledge Work doesn't fit the reengineering mold of mechanical and repeatable systems. Davenport's return argument is that he agrees. However, McGee also said that knowledge workers are the only ones who can evaluate the quality of their work, and Davenport disagrees with this point, suggesting that the end results of knowledge work had better be something the CEO (and others) can value. Of course, CEO's are probably knowledge workers too.

0 Comment(s)

» Knowledge worker focus from Mathemagenic

As I promised: recently online about knowledge workers. Read More

Leave a comment

Previous entry: CLLC: Improving Collaboration Using AI-based Tools

Next entry: Email and the long arm of the law

Picture a steaming coffee cup. Better yet, grab one and have a read!

KJolt Memberships

Follow jackvinson on Twitter

View Jack Vinson's profile on LinkedIn