Deming's Funnel

The TOC YahooGroup has been talking about Deming's Funnel, and a smart person finally asked what it was. A quick google nets a wide variety of explanations. Tampering and effects diagnosis from the QualityAmerica knowledge center was a useful verbal description. And Yonatan Reshef at the U of Alberta has a nice numeric demonstration and simulator at his Deming's funnel experiment page.

In the end, the best explanation is that when you continually fiddle with a system on the basis of one sample (or an insignificant set), you ALWAYS increase the variation over the long term.

Proper adjustment comes from collecting a statistical sample of the behavior. Then you can decide whether you need to adjust your aim (the sample is consistently off-target), or the system (system is on-target, but the variation is undesirable).

1 Comment(s)

Rip Stauffer Author Profile Page said:

Interesting synopsis. It's worthwhile to note that there were four rules for the funnel; three of them involved tampering. Of those three, rule two would just make the variation worse. Rules 3 and 4 would make the variation increasingly worse.

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This entry was published on January 8, 2004 9:28 AM and has 1 comment(s).

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