June 2004 Archives

This is an older article but it is relevant to the discussion of Personal vs. Corporate KM that is going on at AOK and has been happening in literature for the past several years. KM World published a white paper in September 2001 on Customer Service: A Holistic Approach Knowledge Management...

Das E-Business Weblog: Knowledge Management does not exist. Personal Knowledge Management does. Let's make it simple: You can't manage knowledge. If you are an organisation. You can manage knowledge. If you are an individual. Entertaining and informative post from Martin Roell. Enterprise knowledge management doesn't make sense -- enabling knowledge workers...

What does personal knowledge management look like with Google as your desktop? Will Google tools help me manage my info cloud?

Entopia now offers a social network analysis tool. I've been aware of their knowledge / information management product that lets people share information and includes some expert location features. The SNA feature seems to tie into the expert location technology. Social Networking Site Guide - Entopia Entopia Social Networks Analysis is...

Judith Meskilled came across an article in Fortune's Fast Forward colum in which David Kirkpatrick talks about knowledge management as something new to the enterprise content management market. Fortune.com - Fast Forward - Document Overload: Managing the Digital Paper Chase: The latest hot area in ECM is what's called Knowledge Management—...

In Read/Write Web: Knowledge Management for Generation Y, Richard MacManus talks about differences in how generations approach business and the implications for knowledge management. [snip] As I read this it occured to me how the field of Knowledge Management is undergoing a seachange right now. Knowledge Management has been a failure...

Yet another excellent article from Johanna Rothman, Respect Your Project -- or Leave It: The Big Guy is causing this project to fail. He doesn't realize the project has already started, and that with his lack of people assignment or decision-making, he's creating a project no one will want to work...

Shiv Singh has a great article on Making Knowledge Management Work on your Intranet at Boxes and Arrows. Introduction: In the information economy, the longevity of an organization is based as much on the sophistication of its knowledge management practices as it is on traditional differentiators such as the strength of...

George Por turns up a beautiful word from the Zulu in the short post Evolutionary leadership, ubuntu, and the homecoming of CI. You probably heard the Zulu word "ubuntu." It roughly translates as “the capacity to express compassion, justice, reciprocity, dignity, harmony and humanity in the interests of building, maintaining and...

The Association of Knowledgwork's STAR Series for June commences on the 21st, with an interchange between IBM's Cynefin Center leader, David Snowden, coupled with prolific knowledge management magazine writer Steve Barth. The announcement from Jerry Ash reads as follows. For the next fortnight my attention will be on this space but...

Junk mail can be a serious drain on personal productivity. I figured I'd mention what I use as another piece of information about dealing with the nuisance. I have a long-standing Yahoo Mail account that I picked up after leaving the university world. I've since moved on to accounts on my...

Megan Santosus writes another short, but thoughtful column in the CIO Magazine KM Research Center for June 2004. How do we know that our knowledge is right? Testing Conventional Wisdom: ... what if that so-called "knowledge" isn't what it's made out to be? In other words, what if an organization's purported...

I've run across two articles of interest to the topic of good governance as evidenced by (limited) surveys of companies, one in Computerword and another in McKinsey Quarterly

Joe Firestone has raised some issues / questions about how people operate in communities, particularly worrying about how some communities operate when participants raise questions or ideas that don't sit well with the community members. A big motivation for his writing about this is that he has seen rather negative reactions to his participation in several online communities associated with knowledge management.

Tara Jantzen, the Director of Content Management for Aon Corporation, spoke at the 8 June KMPro Chicago meeting. Her topic was "Enterprise Content Management - A Case Study." Before Aon, she spent many years at Accenture in their content management organization. Rather than talk about the generic version of what is...

I don't know why, but I felt like a little ego surfing this morning. This website shows up in the 8th page of Google results for "Jack," behind a wide variety of Jack's from Daniels to Valenti to Kerouac and others. "Vinson" on the other hand pops me in at number...

Dennis Kennedy has some more thoughts about email management in "Email Management - Eating My Own Dog Food." He talks about what you do when you get beyond the "empty your inbox" idea.

I am running Movable Type under the default berkeley database, and that db got corrupted. I was able to get things working, but it still wasn't perfect.

Matt Harmer developed a High-falutin task slippage metricproject management metric: I have a rule of thumb for determining how much undetected slippage will occur for any task. Its pretty high-tech and may challenge those of you who don't have high-falutin university degrees. The amount of undetected slippage that can occur on...

Martin Dugage summarized a Blogwalk 1.0 discussion on Can blogging replace communities of practice in his weblog as Mopsos - Blogs and CoPs and it was reproduced at KnowlegeBoard as Blogs and CoPs: Can blogging replace communities of practice?. For the amount of discussion it generated at KnowledgeBoard (33 comments and...

The next KMPro meeting will be 8 June 2004: Enterprise Content Management - A Case Study by Tara Jantzen, Aon (Tara will be speaking at the downtown location.) With complex organizational and technological structures and tremendous pressure for change, Aon Corporation has taken critical and painful steps within its business units...

EEK's "A Manifesto for Collaborative Tools" reminds us to be people-centric, be willing to collaborate, create shared language, and keep improving.

I always enjoy Jeff Angus' Management by Baseball stories about baseball and connections to smart management techniques. He has an interesting article on New York Mets Confront the Diseconomies of Scale If you have problems [with diseconomies of scale], consider this recent New York Mets' initiative, and use it as a...

Bob Roll provides bicycle racing commentary on the Outdoor Life Network (OLN) in the United States. He's not the most eloquent or best dressed of sports commentators, but he brings a certain level of enthusiasm and a deep experience of the European peloton that even other former cyclists don't bring. He...