August 2004 Archives

Toogle has been making the rounds of the blogosphere, Joho and Clark Ching both mention it. And everyone says, it's easier to see than to explain. Here's the obvious one for me: Toogle Search: knowledge management...
Denham says, "There seems to be a board level leadership struggle happening at KMPro." This is an understatement.
Jamie Walters at The CEO Refresher writes "Dismantling a Culture of Knowledge-Hoarding." He provides a very nice discussion of potential sources of the problem (in short: we are human), and he wraps up with some ideas around guiding your culture away from knowledge-hoarding and toward knowledge-sharing.
Bruce MacEwen of Adam Smith, Esq. blogged A Taxonomy of KM and its Taxonomies in reference to a reference to a recent Financial Times article, Tantalised by the promise of wisdom (subscription required - see Bruce's article) by Michael Earl. The article describes seven "schools" of knowledge management. Bruce attracted a...
An update on my earlier writing about KM at Novartis. It seems there is more happening behind the scenes these days.
The InnovationTools newsletter has a fun article from Paul Sloane: Six great ways to ruin a brainstorming session Having no clear objectives Too homogenous of a group Letting the boss act as facilitator Allowing early criticism Settling for a few ideas No closure or follow through The full article has great...
Patti Anklam points us to an interesting article by Bijoy Goswami of Aviri: Picking up Your KM Coat (Feb 2003), which uses an interesting Chinese metaphor for what has been going on with KM. There's an old Chinese saying: pick up your coat from the collar. Indeed, bad things happen when...
Martin Roell published his BlogTalk 2.0 paper, "Distributed KM - Improving Knowledge Workers' Productivity and Organisational Knowledge Sharing with Weblog-based Personal Publishing." The article gets at the heart of my current interests in knowledge management. How does an organization support the knowledge worker and at the same time have any hope of "capturing" the byproducts of their knowledge processes?
Jeff Angus tells us that "Whatever Doesn't Make You Stronger Kills You - Yankee Edition." The focus is on organizations and how any organization needs to "inventory" and rationalize the people who are on the team. Because I have been doing my own "housecleaning" of late, this struck home at a personal level.
Jon Udell discusses a familiar topic in Information routing Everybody processes a ton of email. And nowadays, some of us also process a ton of RSS feeds. In both cases, inbound items fall into three categories: Must be acted on immediately. Can be discarded. May be of future interest to ourselves,...
I saw this article referenced in one or two places I read before getting to Worthwhile. Let's Hear it for the Overworked Brain surgeon So why do many companies entrust their creative and strategic thinking to people who not only must be very, very tired -- but also have no time...
It turns out neither war nor business can be run on technology alone. Today's Chicago Tribune Perspective section has an article, Military voices say blame isn't all on civilians (registration likely required), with exerpts from two retired officers on Iraq. This quote stood out for me: Scales: "War is a thinking...
Extreme Democracy is already getting a bit of Technorati ratings, but I wanted to link to this online book / blog because a number of interesting people are participating in the writing: Valdis Krebs, Ross Mayfield, Clay Shirky, Howard Rheingold, and others....
While Buzz digs out from the effects of Charley, the weather up in Chicago is beautiful. This photo is from Jackson Park, site of the World's Columbian Exposition in 1893....
Curt Rosengren has a look at the personal perspective of uncertainty that links nicely to my comments about the value of uncertainty.
Another book for the pile. How we work together is just as important as how I work as an individual. Maybe even more so. Kaliya's Musings: Personal Relationships are key to Knowledge Work One of the myths of knowledge management that Susan E. Jackson and Niclas L. Erhardt debunk in Leading...
David Anderson writes about "Drucker on Effectiveness," finding a number of interesting quotes, including that in the title of this post.
Bill Ives is putting on a series of posts about his perspective on storytelling and its relation to knowledge management. And I don't even have to remind you that Steve Denning is blogging his new book. Portals and KM Many people have written about the role of stories in knowledge management...
Dennis Kennedy makes some interesting observations as he thinks out loud in "KM Resources - Search and Taxonomies White Paper, Blog23 and Twyla Tharp." One idea is about how I work with information.
Just as a reminder to those that pay attention here, there will be no KMPro Chicago meeting on the 10th. I'm going with some other friends to see Invasion of the Body Snatchers outdoors in Grant Park, thanks to the City of Chicago. Assuming the weather is fine, that is....
How Knowledge Drives Out Assets (pdf) by John Sviokla, October 2000. I came across a 2000 piece on knowledge management through a friend-of-a-friend. The article is notable to me for its strong tie to Theory of Constraints (ToC) language. Sviokla focuses knowledge management's purpose as making assets more valuable. Period. He...
Just as understanding the temperaments of the people around you helps work with those people (in general), understanding that I might have a view that others don't share or don't understand is equally important.
Jay Cross has a fun graphic in his post on Internet Time Blog: The shortest presentation on metrics you will ever hear This is his "real world learning model" that, while someone tongue-in-cheek, but also has a lot of reality. I love that he includes the Shadow Organization, Grapevine and Rumor...
It sounds like Steve Barth is going to have an interesting time of it over the next few months. Even better, he will have the opportunity to blog some of it! Reflexions: New Research Project: KM and Forest Metaphors This project is a rare opportunity to play with several extremely disparate...
So, I added a note at the end of my last post, giving Dale a hard time about not having full feeds. And what shows up in my inbox but a note from Frank, telling me that my RSS web feed is only feeding titles. Oops. Mea culpa. I grabbed the...
We use computers because they do things better and differently than we can do ourselves. Dale suggests this primarily with operations around information (copy, store, retrieve). But what about the other side of the question?
Applying Complexity Science to Health and Healthcare (pdf) summarizes the discussion from a similarly-titled conference held by The Center for the Study of Healthcare Management (and others) at the Carson School of Management at the University of Minnesota. I very much like the combination of theory with practice. There are a...
Patti Anklam has just given me an excuse to congratulate Jerry Ash for his cover shot on KM Magazine.
Jomes Robertson at Step Two has written a nice overview on Developing a knowledge management strategy. I don't know which parts are best, so I will tell you to read the whole thing and give you the conclusion here: Developing a knowledge management strategy provides a unique opportunity to gain a...
This posting is a community experiment that tests how a meme, represented by this blog posting, spreads across blogspace, physical space and time. It will help to show how ideas travel across blogs in space and time and how blogs are connected.

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