November 2004 Archives

Very sorry about the problems over the weekend. I am overshooting my bandwidth at the end of every month, significantly helped by the automated blog spammers of the world. I'm instituting additional comment spam measures, including approval via this nice code for MT 2.6 from scriptygoddess (MT 3 has its own...
Due to problems beyond my control, this website may appear to be out of service until the 1st of December. This is due to a hard bandwidth limit and the fact that I cannot reach the website host administrator. If anyone out there knows how to reach Simon Keslake, formerly of...
An interesting link to the Lithgow-Schmidt discussion of Ladder of Participation as related to political environments. But I think it applies online as well.
Set of aggregator feature thoughts, spurred by a Jim McGee post on his aggregator, and based on my own experience over the past couple of years.
I stumbled upon an article on Knowledge management and computational learning for lean energy management from the Nov 22, 2004 edition of Oil & Gas Journal. Energy industries are using a range of new knowledge management techniques to improve the efficiencies of their operations. Sadly, I can't get this article until...
I came across Rebecca Thomas' EducationNiche by way of my Feedster search on KM. She is a KM-skeptic, but has been posting on the topic nonetheless. I appreciate what she is talking about, because it is far too easy to get caught up in KM as a "cool tool" without getting...
The online community of the Association of Knowledgework is hosting its final STAR Series of the year with Jenny Ambrozek of Sageway & Joe Cothrel. Come join the fun, it's free. They are working on the topic of Online Communities in Business 2004 Past Progress, Future Directions, based on their recent...
"Maps and cartograms of the 2004 US presidential election results" contains some pretty cool drawings.
Someone (possibly Liz) pointed out a study on multitasking in the classroom at last week's CSCW. Pointed out, of course, while we were hanging out in the backchannel. The Laptop and the Lecture: The Effects of Multitasking in Learning Environments (pdf) by Hembrooke and Gay from Cornell's Human Computer Interaction Lab,...
Mopsos and the Communities of Practice group at Yahoo have collided on thoughts about knowledge management. Mopsos on Knowledge Transportation This is to show that the one-size-fits-all of corporate KM is no longer the rule of the knowledge sharing game. Personal tools can indeed blend quite nicely with corporate tools, as...
The CSCW 2004 conference this week was a nice change of pace for me from full time work with a client. It also provided me a venue to think and talk about what I am doing as a knowledge management consultant with a crowd that generally understands the concept.
Lawrence Lessig spoke on "Hacking the Law To Rebuild a Free Culture," a topic that has run through much of his writing and speaking in the past few years.
The panel discussion on "The Use of Digital Backchannels in Shared Physical Spaces" was a great discussion of the uses of backchannel at conferences and in classroom-type environments, as well as other shared environments.
For Wednesday morning, I decided to attend the Distributed Teams talks as it seemed to be the closest match to my interests around helping organizations work together, and I wasn't disappointed.
Andy Schriever, COO and CTO at Park Street Solutions gave an excellent talk at the first KM Chicago meeting on Expanding the Shared Information Environment. The title doesn't do justice to the work he described, but it gives a good starting place. His idea of the Shared Information Environment is that...
The Tuesday afternoon session on Organizational Issues attracted me for the first session on knowledge management and help desks and kept me for the discussion of how organizations need to think and change to deal with Computer Supported Collaborative Work.
Review of Bonnie Nardi's talk on an enthographic study, "Blogging as a Social Activity: Would You Let 900 Million People Read Your Diary?" at CSCW 2005.
The CSCW session on Communities ran Tuesday mid-morning and turned up a wide variety in the three talks from social psychology to blogs to reading forums.
Interesting session on tools and research around awareness. The first two focused on technology and designing experiments to test them. The last paper highlighted research they are doing to explore how people might actually use this kind of technology.
No Need to Click Here - I'm just claiming my feed at Feedster although I wish Feester would recognize a different web feed. Another claim. And another. And the last one. Hey, Feedster, all these feeds are the same. Any chance I could tell you to just look at one of...
A tentative list of bloggers at CSCW 2004.
Does the discipline of CSCW need an Organizational Theory? I am probably the last person to comment on this area, but the panel had some interesting tidbits.
I was trying to figure out how to do a Google search on the idea of gift cards, and the only thing that comes up are a million and one (well, ten or twenty) websites that offer gift cards for sale. Even a clustered-search engine (Clusty, Kartoo) was unable to find...
This was a paper session on large display-based tools with three talks. The first was the reason I chose this one from the three available sessions, though the second turned out to be the most interesting to me.
Mitch Kapor's talk at CSCW 2004 in Chicago on The Open Source Society.
French Caldwell and Alexander Linden of Gartner have collected a number of articles under the banner of PKN and Social Networks Change Knowledge Management Personal knowledge networking and social networks give individual knowledge workers direct control over the enterprise's intellectual capital and enable a new "grass-roots" approach to knowledge management. This...
Kevin Cookman, representing The Chalfont Project, spoke on The Human Element of Change from Traditional to e-Learning. This was ostensibly a case study, but Cookman had such fun discussing the psychology behind change programs that he did not have much opportunity to describe the case study. The topic applies to any change program, and it was interesting to hear Cookman's perspective and how he has worked with Chalfont clients.
The Computer Supported Collaborative Work (CSCW) conference starts Monday in Chicago (workshops over the weekend). All I have to do is wake up on time and hop on the train.
The focus of the talk is how Powell and Guest have brought together the worlds of knowledge management and learning in their organization. They see very strong connections within these worlds, and decided that working together makes much more sense than working apart.
Piers Young has been doing a little history reading and came across an interesting cultural observation. Insubordinate Survival Techniques It seems that, when leaders are pressing hard to achieve their goals, people in the trenches will develop ways of ignoring all but the most direct of orders. And for good reason....
Personal knowledge management discussion from Michael Fioritto. From this perspective, the focus is on Sharpening the Saw with respect to how I use information in the world.
It's nice to see that hard word pays off. Judith has been hammering away ideas and poetry, and now she's got an official position at Weblogs, Inc.
Dave Pollard writes about knowledge management practice and strongly recommends that KM people get out of the IT organization. Why? Because IT is treated as an "organizational ghetto" in most companies. And KM people are ghettoized within that ghetto. What’s the solution? It’s not completely clear. Pollard advocates that IT people...
Another book for the pile of stuff to be read once our baby decides he needs less attention: Leading at the Edge: Leadership Lessons from the Extraordinary Saga of Shackleton Antarctic Expedition by Dennis N. T. Perkins. CEO Blogger Cyberlibris talks about their impression of the book in a recent post:...

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