Knowledge sharing problems

A friend in Europe contacted me because their company did a survey recently which revealed that there is a "lack of knowledge sharing" within the organization.  And did I have any pointers for her.  One of my first questions is what they mean by knowledge sharing.  Are people having a difficult time doing their work because of knowledge hoarding?  Is there a big wave of retirement, and they need knowledge transfer?  Is there a general sense that they don't know what they know?

Here's what I sent her direction:

Here are some articles I have found helpful in the past:

There are many potential technologies that could help (assuming the cultural issues can be managed), but a new topic in this arena is the idea of collaboration / collaborative spaces, as mentioned in the Robertson article.  Weblogs and wikis are popular on the web, but within corporations there are tools like SharePoint, eRooms, Lotus and other that are more complex (and difficult to use correctly).  

1 Comment(s)

Of course, I've since changed my mind (at least about terminology). One of my later articles is titled "'Knowledge sharing' should be avoided":

http://www.steptwo.com.au/papers/cmb_knowledgesharing/index.html

Leave a comment


Previous entry: Upcoming KM Chicago: Caterpillar

Next entry: Pharmaceutical Technology IT special issue

About this Entry

This entry was published on January 6, 2005 11:06 PM and has 1 comment(s).

Related Entries

Find recent content on the main index, explore the full tag cloud, or look in the archives to find all content.

Syndication Options

Subscribe to Entry

Powered by MT-Notifier

Powered by Movable Type 4.35-en
Picture a steaming coffee cup. Better yet, grab one and have a read!

KJolt Memberships

Follow jackvinson on Twitter

View Jack Vinson's profile on LinkedIn