New software headaches: Norton AntiSpam

Does anyone know why Norton AntiSpam 2005 seems to lock up with Outlook 2003?  It gives me a lovely toolbar with buttons for to move stuff in and out of the Spam folder.  And it seems to work the first time it reads email.  But when I try to set the options for NAS, it either doesn't respond at all or I get a partial window and it just sits there.  (More accurately, I am able to get to the options one time, but when I try again, I am given the heave-ho.)

The Symantec / Norton knowledge center is less than helpful, and they don't take email requests for support.  They'll happily take my money for a telephone support call, of course. 

This comes about because I just upgraded to the Norton Internet Security 2005 suite from an older version (it was $10 more than the renewal fee).  Norton AntiSpam comes along for the ride.

Where do I look?  What terminology do I use to start debugging this problem?

1 Comment(s)

Barry said:

Don't know (yet) but the same thing is happening to me - even after a clean uninstall & reinstall
I'll try to come back to you

Leave a comment


Previous entry: KM and OL session at AIChE Annual Meeting

Next entry: MeshForum: Sunday night music

About this Entry

This entry was published on April 27, 2005 3:09 PM and has 1 comment(s).

Related Entries

Find recent content on the main index, explore the full tag cloud, or look in the archives to find all content.

Syndication Options

Subscribe to Entry

Powered by MT-Notifier

Powered by Movable Type 4.35-en
Picture a steaming coffee cup. Better yet, grab one and have a read!

KJolt Memberships

Follow jackvinson on Twitter

View Jack Vinson's profile on LinkedIn