May 2005 Archives
Bruce MacEwan at Adam Smith, Esq. has some interesting observations about "Knowledge Management and Uncharted Professional Networks." KM is not a technical issue but cultural and motivational.
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The topic of knowledge retention and the aging workforce came up in my KM class this week, and this relates to a recent CIO article by Dorothy Leonard. Knowledge retention is generally acknowledged to be a problem when long-experienced people retire or otherwise leave companies, but how real is the problem?
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The International Center for Applied Studies in Information Technology (ICASIT) published a guide to teach a graduate-level KM course, "Knowledge Management Concepts and Practice."
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Shawn Callahan of Anecdote, pty has written an interesting white paper on how blogging can be used to enhance the performance of a sales and service organization, "Connecting People with Content."
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Sarcasm is biological - at least the ability to get sarcasm is biological - according to "It's a right lobe thing. No, really" by Jamie Talan in yesterday's Chicago Tribune.
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David L. Chu has commented on my KM at Novartis. He was one of the key people involved in creating Novartis' Knowledge Marketplace with Joerg Staheli. He has also provided some old presentations to help see historical context.
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A student in my KM class found this 2001 article from Edward Truch "Managing personal knowledge: The key to tomorrow's employability." It has a useful focus on personal knowledge for betterment of the corporation and the individual.
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I'm trying to figure out a better way to inform my readers that people have commented on entries. There are several options, but I want to intersperse comments and entries, which I haven't seen done before. Is this permissible?
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Stowe Boyd has an article on "Metaphors Matter: Collaborative Technology versus Social Tools." He's concerned that, as happened with KM, "technologists" will take over social software and strip what is really important - the socializing.
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Hubert Saint-Onge has an article in the May 2005 Optimize Magazine on The Power Of Shared Knowledge. The article summarizes his new book, The Conductive Organization (with Charles Armstrong), and talks about how CIO's need to view their work and where "knowledge management" fits into this world. This is clearly another book for my long list of "to reads."
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I am inspired by the comments to Lee Lefever's original "What's Your RSS Reading Strategy?" I'm going to start using Outlook search folders to find topics in my feeds. In another vein, do any aggregators let me read articles by tag?
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Jim McGee was a guest speaker in my KM class Wednesday night, talking about personal knowledge management (PKM). He primarily gave us a framework on which he builds the idea of a PKM strategy, and he told a bunch of stories to help people get the idea.
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My friend, Shannon Clark, has decided to get independent consultants together at Cafe Mud in Evanston on Tuesdays and Thursdays. If you are working nearby and need some human interaction, come on by.
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I am trying to suss out this question of how best to use aggregators to read blogs. And along comes this piece in Worthwhile from Kevin Salwen, Email Holiday.
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Some blog fun. Chandu Thota's feedmap lists only 74 blogs near me today. I know for a fact that there is a blogger who lives right around the corner that doesn't happen to be listed here.
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I'm going to be visiting some friends in Minneapolis this weekend. Anyone interested in meeting over coffee? Leave a comment or email....
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I started this blog two years ago with the first of my (currently) 122 entries in the "events" category about David Weinberger speaking for AKMA at Seabury-Western.
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I've been thinking that there has to be something more to using NewsGator than what I'm doing.
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In relation to the recent articles about email lowering IQ , Deb Coates at the Tech, Knowledge and Community blog found the HP (UK) Guide to Avoiding Info-Mania. The full report offers some basic guidelines to dealing with email, people and meetings. I include the email recommendations here.
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Józefa Fawcett says, "Commitment is our greatest resource." Without commitment and passion, I have no motivation to get things done.
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A friend of mine is doing a session on knowledge management with the society of technical communicators. He's planning on discussing how KM technology and methodology could be practiced by Technical Communicators (Tech Writers) as a way of leveraging their position and morphing it into a Knowledge Engineering approach. Other suggestions?
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Joy London at excited utterances repeats some interesting reader comments about human behavior and knowledge management. The further your audience is from your inner circle, the more work you have to do in sharing what you know. At some point this becomes prohibitive, and sharing stops.
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Laura Claggett and Christina Krawczyk from UOP spoke about their ongoing project for knowledge knowledge management and knowledge retention. The program at UOP consists of several components: an expert locator, document management, a knowledge continuity project, and a forthcoming expert knowledge capture project.
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Bruce MacEwen at his Adam Smith, Esq blog talks about What KM and Legal Outsourcing Have in Common. Outsourcing, KM, and even Word are all just tools or capabilities. Does the tool fit your strategy?
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At a conference several weeks ago, I sat next to a gentleman who was taking all his notes in Mind Manager. I gave it a whirl last week.
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I've had comments from a number of people that they are having trouble getting to my website. Can you point me in the right direction for help?
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The Gilbane Report and Lynda Moulton provide "KM as a Framework for Managing Knowledge Assets." I used this article as a way to motivate some discussion around content management in my KM class this evening, and it created a great set of conversations.
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MeshForum ended with a great discussion of what happens when networks break, particularly in emergency situations, led by Howard Greenstein. The participants all talked about the lengths they go to to establish relationships and common practices in preparation for disasters and emergencies.
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Noshir Contractor spoke on Cognitive Knowledge Networks, specifically discussing how people are motivated to seek knowledge amongst their network. His results show that social connections lubricate perceptions and actions.
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KM Chicago will host Tools Techniques for Knowledge Retention: UOP s KM Initiative in Action on May 10th. The speakers are from UOP's library and knowledge management function.
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YAFLE picked up on something from Common Craft with What’s Your RSS Reading Strategy? My summary: I use an aggregator; read over 300 web feeds (30 regular feeds are read, remainder are scanned); feeds are grouped by broad category; and prefer full-text feeds.
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Anna Nagurney of UMass' Virtual Center for Supernetworks opened the conferences with a great overview of networks in general and some of the basic background of networks. She introduced (to me) the Braess Paradox that talks about actors that behave independently in a network, creating worse overall performance.
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Joy London at Excited Utterances heard an unfortunate comment that KM is an Irrelevant Academic Exercise.
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The MeshForum formal conference starts tomorrow morning, but it started this evening with a reception followed by a concert. People are really excited about the conference, and we are expecting to be learning some new things.
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