Manage Knowledgement

Ross Mayfield uses a new term for knowledge management to reflect his focus on the social side of knowledge, Manage Knowledgement (MK)

Manage Knowledgement is a way of describing KM that's backwards but works.  ...  With MK, through blogs and wikis, the principle activity is sharing, driven by social incentives.

There is definitely a social component to knowledge that we see every day in conversations wherever we go.  Tools that enable contribution and participation in discussions can enhance this social knowledge.  I particularly like Mayfield's comment that the sharing is driven by social incentives.  If there is no feedback, as in "traditional" KM systems, the social trigger many people have never gets pulled and interest wanes in using such systems. 

Luis Suarez is a little concerned about Mayfield's railing against old-school KM.  Mayfield suggests the old style of KM doesn't work - particularly the style that required us to fill in forms and subvert our normal work flows.  While that is an extreme view, there is some merit.  I frequently talk about personal vs corporate knowledge management to help create a conversation around the needs of the corporation and the individuals being asked to "do" knowledge management.

2 Comment(s)

Luis Suarez said:

Thanks, Jack, for the feedback comments and for the trackback ! Indeed, I am just not saying that the old style of KM, as you well put it, was / is the perfect KM system. In fact, we all know it wasn't. What I am saying is that the new style of KM is not going to work per se either. It will fail in exactly the same terms as the old style. Not trying to reach for a balance between tacit and explicit knowledge is not going to help any KM system out there. All the other way around. It is going to get into trouble.

"I frequently talk about personal vs corporate knowledge management to help create a conversation around the needs of the corporation and the individuals being asked to "do" knowledge management"

I actually quite enjoyed reading that quote since that is exactly what I have been advocating for all along: a balance between personal (Tacit) and corporate (Explicit) knowledge management as the key to a successful KM strategy. And that balance would be just the key word you have just mentioned above: a conversation. Something that hasn't happen in the past and which I think would be key. And when thinking about conversations I think we all know where it will all be heading, right ? ... Exactly !

Thanks again for the feedback input!

» Knowledge Management, Trust and Social Media from Business Management Blog focused on Leadership & Innovation - Management Speak

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