QOTD: Lessons Learned
"Lessons are learned only when behavior changes, not when the example is dropped into a database." on the SIKM Leaders discussion today.
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This blog is about knowledge management, personal effectiveness, theory of constraints and other topics. Opinions expressed here are strictly those of the owner, Jack Vinson, and those of the commenters.
To gain preventative value the lessons learned database must be queried before taking new action.