tag:blog.jackvinson.com,2007://1/tag:blog.jackvinson.com,2007://1.8355- 2007-12-03T11:25:51Z Comments for Two on training: myths and trust Jack Vinson writes about knowledge management, personal effectiveness, theory of constraints and more. As of December 2007 Jack will likely start writing about product management too. Movable Type 4.01 tag:blog.jackvinson.com,2007://1.8355.18117 Comment from Curtis Conley on 2007-08-06 Curtis Conley http://www.curtisconley.com Hi Jack,
Just recently I've had a few conversations with people about trust and KM (trust between KM team members, KM manager/leader, top management, and throughout the organization). It seems that most people agree that trust is a critical success factor for KM, and an important one at that, but just like you say - it isn't something that happens overnight. It has to be grown and fostered throughout the individual, team/group and organizational levels.

This certainly feeds into the idea of managing expectations of a KM initiative as well. If a team/company doesn't have a trusting environment and it has to be grown and fostered over time, an organization's KM initiative/program can't be expected to produce results immediately. But as those trust levels rise, one would expect that sharing and collaboration would increase as well.

Hopefully my next research project will go into these interrelationships of CSFs for KM a bit deeper... ;)

Curtis

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