KM software spending to increase: AMR Research
Via the SupportIndustry blog, Spending on Knowledge Management Will Hit $73B in 2007:
According to a new report released by AMR Research, U.S. companies will spend $73B on knowledge management software in 2007, and spending will grow nearly 16% to an average of $1,224 per employee in 2008. As a growing number of needs and initiatives are left unsupported by established enterprise applications, the demand for KM technologies has increased, leading to record-level activity in knowledge management; content management; navigation, search, and retrieval; and collaboration platforms.
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John McCormick at Baseline Magazine provides five case studies from their archives: "Knowledge Management: 5 Big Companies That Got It Right." I've heard several pieces of these stories, but I hadn't seen them put together in one place before. Nice s... Read More
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