August 2010 Archives
I stumbled upon this month-old post from Cory Banks that just strikes a major chord with me. He says, "Repositories are for sharing, not storing."
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Many people have passed around this hilarious video from a company talent show of an all-too-real spoof of a conference call, including the "bloop bloops" of people arriving (late) and a dog barking in the background and someone typing too aggressively. But how do you make these things better?
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My friend (and neighbor) Johanna Rothman has a piece in her newsletter which she calls, Park Projects You Can't Staff, For Now. It's a very good way of describing the common problem businesses put themselves into: too much work in process.
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John Kotter's Leading Change has been sitting on my should-read list for quite a while, particularly since my association with the MS-LOC program at Northwestern. It's also come up a number of times on a Theory of Constraints mailing list as a must read to get a better understanding of why change implementations get stuck and what to do about it.
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Harold Jarche has a nice discussion of why he blogs. He calls it Active sense-making. And this is right in line with my previous post, linking to Thomas Vander Wal's comments about how ideas flow from the individual outward.
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Thomas Vander Wal has just posted a great discussion of how people go from being smart about their own personal information and personal processes to greater collaboration with larger groups to getting things done and accomplished together.
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More thoughts about knowledge management in small businesses. What kinds of tools are right for your KM work? It all depends on what you are trying to do.
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Most knowledge management discussions have to do with large organizations. What about small organizations? Does email serve all their needs around connecting and sharing and other KM topics?
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What does good look like for a business website? I think part of defining good websites, is just like those other famous statements: I can't define it, but I know it when I see it. Here are some elements that I'd look for in a business / consultancy website.
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Thanks to Harold Jarche, we have a fun meme for people who are into social media. Let's counter those "10 top reasons to ban social media in the organization."
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I don't quite know how this happened, but I have just read another book on the tribal dynamics of organizations. This time it is Tribal Leadership by Dave Logan, John King and Halee Fischer-Wright.
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Do you want to do things well, or do the right things? The difference between efficiency and effectiveness is exactly this difference.
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A few years ago (when I was a teenager), I recall a friend's mother telling me something along the lines of "Ignoring someone is the height of ignorance." The implication being that it is offensive to the person you aren't paying attending to.
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