August 2010 Archives

I stumbled upon this month-old post from Cory Banks that just strikes a major chord with me. He says, "Repositories are for sharing, not storing."
Many people have passed around this hilarious video from a company talent show of an all-too-real spoof of a conference call, including the "bloop bloops" of people arriving (late) and a dog barking in the background and someone typing too aggressively. But how do you make these things better?
My friend (and neighbor) Johanna Rothman has a piece in her newsletter which she calls, Park Projects You Can't Staff, For Now. It's a very good way of describing the common problem businesses put themselves into: too much work in process.
John Kotter's Leading Change has been sitting on my should-read list for quite a while, particularly since my association with the MS-LOC program at Northwestern. It's also come up a number of times on a Theory of Constraints mailing list as a must read to get a better understanding of why change implementations get stuck and what to do about it.
Harold Jarche has a nice discussion of why he blogs. He calls it Active sense-making. And this is right in line with my previous post, linking to Thomas Vander Wal's comments about how ideas flow from the individual outward.
Thomas Vander Wal has just posted a great discussion of how people go from being smart about their own personal information and personal processes to greater collaboration with larger groups to getting things done and accomplished together.
More thoughts about knowledge management in small businesses. What kinds of tools are right for your KM work? It all depends on what you are trying to do.
Most knowledge management discussions have to do with large organizations. What about small organizations? Does email serve all their needs around connecting and sharing and other KM topics?
What does good look like for a business website? I think part of defining good websites, is just like those other famous statements: I can't define it, but I know it when I see it. Here are some elements that I'd look for in a business / consultancy website.
Thanks to Harold Jarche, we have a fun meme for people who are into social media. Let's counter those "10 top reasons to ban social media in the organization."
I don't quite know how this happened, but I have just read another book on the tribal dynamics of organizations. This time it is Tribal Leadership by Dave Logan, John King and Halee Fischer-Wright.
Do you want to do things well, or do the right things? The difference between efficiency and effectiveness is exactly this difference.
A few years ago (when I was a teenager), I recall a friend's mother telling me something along the lines of "Ignoring someone is the height of ignorance." The implication being that it is offensive to the person you aren't paying attending to.

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