Collaboration in the ether

I have come across several items on collaboration that have continued to rattle around in my brain, so I thought I would pass them along.

Collaboration personas the 9 types of collaborators smallThe first is an entertaining info graphic from the folks at Central Desktop on the 9 Types of Collaborators, looking at various collaboration personae: The Stealth Ninja, The Executive, The Socialite, The Skeptic, The Tastemaker, The Dinosaur, The Siloist, The Expert, and The Ringleader. (Strangely, when I first looked at this graphic, I read "soloist" instead of "siloist" for the seventh entry.)

TrustQuotientInfographicIn conjunction with the collaboration info graphic, Charles H Green (The Trusted Advisor) sent me a link to another info graphic on How Trustworthy Are You that describes a number of elements of trust, including the Six Trust Types of people: The Expert, The Steward, The Doer, The Connector, The Catalyst, and The Professor. I particularly liked the additional analysis around which of these types are most common (The Expert) and the ranking of trustworthiness of each type (The Expert is 5th, The Doer is 1st).

And finally, there was an article in the Nov/Dec 2011 issue of KMWorld, Rich options expand the collaborative horizon, by Judith Lamont. She describes several examples where organizations took advantage of their collaboration software to solve real problems. It's always a challenge in this kind of writing to capture both the interesting results AND the technology. It's often far too easy to only talk about the technology.

Minor update: Added local links to the graphics and a category.

2 Comment(s)

Anonymous said:

Thanks for this post Jack!

In the Northwestern MSLOC program we push collaborating in the ether to the extreme and we've been talking more and more about Instructor (SME) as Steward as we strive to support learning environments and communities that help make emotional connections, bring people together with a clear purpose for synchronous/face-to-face gatherings, and encourage discovery/co-creation. In order to be an effective online/community steward it is so important to establish trust.

It is interesting to think about how the trust category descriptions in the Trusted Advisor info graphic play a role in effective online stewardship:

The following Trusted Advisor Trust Quotient scales seem especially important in a graduate program like MSLOC where students are widely dispersed and must collaborate in the ether:

1) Intimacy scale ("Do we feel safe sharing information with you?")
- Links well to our Make Emotional Connections online stewardship principle.

2) Self-Orientation scale ("Are you focused on yourself or the other person, in your interactions and motives?)
- In order to Encourage Discovery, the online steward/instructor/sme often needs to step back from the spotlight and provide a safe foundation for an open learning environment. The key is knowing when to jump into the conversation and when to hold back and allow others to discover the answers for themselves. Dialing back the focus on yourself as the expert or the one who has all the answers is so important.

In the 9 Types of Collaborators info graphic, The Ringleader stands out as a key role for instructors/stewards to play, especially in supporting blog discussions (I believe this is an art) and sharing interesting content with the class.

- Keeley

Hello mates, nice paragraph and nice arguments commented at this place, I am actually enjoying by these.

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