Deming on Management's Five Deadly Diseases
We've all seen W. Edwards Deming quotes and articles in a variety of management communities: continuous improvement, knowledge management, project management, Lean, Theory of Constraints, etc. But for whatever reason, I haven't taken the time to explore his writings or speaking in great detail. Someone on LinkedIn pointed to a video of him from 1984 describing his Management's Five Deadly Diseases. Nice stuff.
- Lack of constancy of purpose
- Emphasis on short term profits
- Annual rating of performance
- Mobility of management
- Use of visible figures only
I liked hearing him talk about these, because they are clearly linked together.
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