cloc category archives

"Problem Solving Knowledge Transfer: An Expert's Perspective" by DeAnna Myers is a Capstone research report from Northwestern's Master in Learning and Organizational Change (where I was on faculty for a few years).
How does discipline affect personal knowledge management? I came across this interesting question recently through a student in Northwestern's MS-LOC program.
James Robertson makes an interesting claim in "Collaboration tools are anti knowledge sharing?" The short idea is that the tools can create information islands that limit sharing at the larger level.
I had the opportunity to revisit how I define knowledge management and came up with "How are people using technology, information and one another to get work done."
Bill Brantley describes How education/training has changed in the last three years for him. People want to be able to remix their content, no matter what the source.
For those that have been following my blog for at least three months, you'll know that I've had my students reading blogs and keeping their own. Here is a summary of that experience.
Communities and Communties of Practice, are they related? Are they different?
One of my students wrote a curious piece last week on "Incongruent Arithmetic." Getting divorced is an example of addition by subtraction. And continuing through the article had me thinking that this really makes sense.
My students were given a crash course in what blogs are about by reading a dozen KM-related blogs. Now they've set up their own blogs and have been asked to reflect what they think at this point. Here's a summary.
In describing RSS and aggregation to my students, I came up with a useful metaphor of streams. Feel free to borrow and adapt this.
As with the past instances of my knowledge management class at Northwestern, I asked the students to reflect on their own "personal knowledge management" practices.
John Barben wants to know What's happened over the last year in social software? I think it is simply that social software is now a known quantity by a large portion of the populace.
My ten weeks of teaching KM in Northwestern's Learning and Organizational Change program starts tonight. As I mentioned previously, I am going to introduce a quarter-long project where the students will read blogs and create their own.
I am going into my third round of teaching a knowledge management class in Northwestern's Masters of Learning and Organizational Change program. I'm looking for suggestions and guidance on this topic: what works well, where do I need to tread carefully.
I am talking about Theory of Constraints Monday (22 January) evening through my association with Northwestern's Center for Learning and Organizational Change . This will be an introduction to the concept.
The 12 September meeting of KM Chicago will host one of my masters advisees, Rickie Tinimbang, discussing his capstone research, The Knowledge Brain Drain.
Maron Demissie, one of the students in the MS LOC program at Northwestern, has just completed her Master's Capstone entitled, "The Quest for Increased Knowledge Sharing Within Design Firms."
KM Chicago hosted a panel discussion of area academics who have knowledge management components to their programs. All three programs acknowledge the wide breadth of "what is KM" and bring in perspectives from many disciplines, even though their academic backgrounds are different.
The MS of Learning and Organizational Change department at Northwestern in which I am an adjunct needs a Department Assistant.
Luis Suarez links to Jon Udell's Reinventing the Internet. I was taken by Suarez' observation that social software is all about the individual and the community.
Northwestern's Center for Learning and Organizational Change has an interesting talk coming up on May 1st: The Inner Life of a Leader with Dan McAdams.
In my knowledge management class last night, we covered the issue of knowledge work from many different angles. One of the topics that came up in our readings was a distinction between work and working (and workers). Lilia Efimova has just written something along these lines with regard to blogging.
SNA expert Robert Cross writes about "Knowledge Loss in Organizations." I like the emphasis on using SNA as a diagnostic tool, particularly as he talks about the differing impacts of Central Connectors, Brokers, and Peripheral Players.
Shawn Callahan at Anecdote says "Knowledge mapping is sensemaking." A student in the Center for Learning and Organizational Change has asked two of us to put together a simple workshop on this topic, so it is convenient to see this topic arise.
Jim Spillane gave a talk on "School Reform American Style: The (Missed) Management of Instruction," which focused on K-12 education and the design of the organization that provides education. I heard some interesting things about organizational design that extends beyond schoolrooms.
Accsys Corporation has created a KM Market Map. This provides one perspective on KM. There are many.
Ed Vielmetti writes that shared context is important and that it is getting lost, particularly for people who are all-virtual-all-the-time. Shared context is important because of the sense of trust it creates, which enables work.
Godfrey Parkin hits on the topic of knowledge retention in "Knowledge managing the retirement brain drain" based on an Accenture survey. I also uncover a David DeLong article that suggests some quantifiable impacts of knowledge loss due to brain drain.
Joy London reports on Baker McKenzie's KM Report Card that their Global Director of KM sees KM as not having made its mark in the law firm. It missed the balance between information, people and environment.
Culture impacts everything about an organization. Dennis Kennedy has some thoughts about courageous organizations, and I follow that with more about cultural impact on knoweldge flows.
The topic of knowledge retention and the aging workforce came up in my KM class this week, and this relates to a recent CIO article by Dorothy Leonard. Knowledge retention is generally acknowledged to be a problem when long-experienced people retire or otherwise leave companies, but how real is the problem?
The International Center for Applied Studies in Information Technology (ICASIT) published a guide to teach a graduate-level KM course, "Knowledge Management Concepts and Practice."
Jim McGee was a guest speaker in my KM class Wednesday night, talking about personal knowledge management (PKM). He primarily gave us a framework on which he builds the idea of a PKM strategy, and he told a bunch of stories to help people get the idea.
The Gilbane Report and Lynda Moulton provide "KM as a Framework for Managing Knowledge Assets." I used this article as a way to motivate some discussion around content management in my KM class this evening, and it created a great set of conversations.
We talked about social software in my knowledge management class, using Stowe Boyd's description from Darwin Magazine as a starting point for "what is it." I list some additional ideas around what social software is / does.
Since I asked the students to do this, I needed to clarify my approach to some of this. I describe my general processes for dealing with PKM (lots of PIM), and then talk about some of the specific tools I use.
In my KM class, I asked the students to tell me about their personal knowledge (or information) management approach. In reading through their responses, the variety of styles and approaches was interesting. What follows are some of my thoughts as I read through the responses.
Are you in Chicago and curious about the program in which I am teaching at Northwestern? The Master's in Learning and Organizational Change program will be hosting an information session on Monday, 11 April from 6:30 to 8:00 pm.
John Malony has an interesting discussion of push-pull on his Colabria blog. I have been thinking of this in terms of how people deal with information and how this changes as new technologies are introduced which shifts the amount of push/pull required.
I am in the final stages of building my course syllabus. There are far too many options to cover, but this should be a good combination of the theory that the students have been picking up in other courses and the more "front line" aspects that I've managed. Here is a semi-finished draft of my course description.
If you are curious (or a student) about the Knowledge Management II course I'll be teaching, I've been collecting some useful links on Del.icio.us under the cloc tag.
As I hinted earlier , I will be teaching a course on Knowledge Management at Northwestern's Center for Learning and Organizational Change in the spring quarter.

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