community category archives
Believing in the inherent value and quality of people comes out in how you challenge them and what you expect of them. It has much less to do with your direct personal style.
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Thoughts inspired by a Clay Shirky keynote talk from 2003.
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Are there different types of communities? And does that suggest that we have to approach them differently in terms of community management?
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I have read several pieces recently that talk about a shift from "traditional" forms of doing work or being organized to a "networked" form. Two of these are The Community Roundtable andAnne Marie McEwan's "Learning Workplace."
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Review of Eric Von Hippel's "Democratizing Innovation" which looks at the spread of user-inspired and user-created innovations throughout all industries. What creates it? What sustains it?
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Silos aren't necessarily bad. They help store and organize. Think about how they work in your organization and make changes for the better.
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What are some other POSITIVE (or at least non-negative) things that people do in communities when they are not active participants? Some ideas: sampling, learning, observing, connecting.
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Just because someone doesn't actively participate (talk) in their community, this doesn't mean that the person and the community don't benefit.
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I don't quite know how this happened, but I have just read another book on the tribal dynamics of organizations. This time it is Tribal Leadership by Dave Logan, John King and Halee Fischer-Wright.
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I've had Brown and Duguid's The Social Life of Information on my reading list for a long time. I finally picked up a copy at the library, and I was happily surprised that it holds up well after ten years.
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Why don't people speak up and ask questions? Is it the standard list of concerns around why people lurk? Euan Semple suggests there is something else going on in the sociology of people: they are afraid to speak their mind.
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There are many modes of participation in a community. Talk of lurking and the opposite seems rather one-sided.
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Stan Garfield posted an interesting Communities Manifesto that describes 10 principles of communities and goes some way toward differentiating between teams and communities.
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Dale Arsenault gives us a straightforward description of collaboration in "8 Things You Need to Know About Collaboration."
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In case you don't realize it, I drink a lot of coffee. Several people on Twitter pointed to a LiveScience article on "10 Things You Need to Know About Coffee."
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John Tropea has been thinking about teams and communities for a while, and he has a nice article that ponders the differences and similarities.
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I came to July 2008 Gartner analysis of future trends, specifically on the future of work and "Generation Virtual." It has four levels of engagement: creators, contributors, opportunists, and lurkers.
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Tom Humbarger gave us some musings about similarities between Community Managers and Quarterbacks.
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In a set of planning meetings last week, someone suggested looking into setting up some sort of feedback mechanism for our field sales to "enhance communication" with product marketing. But where do I start?
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There is an interesting pair of articles that focus on collaboration in the April 2008 Communications of the ACM. And one of them leads to even more interesting stuff.
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Luis Suarez pointed to an article by Dennis Stevenson on his first blush with Twitter, The World is Smaller than You Think. I think Dennis' observations are in line with whymany people get so excited about social media.
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In a blinding flash, Stephen Dale reminds us that "It's not the (social networking) technology - it's the people that matter."
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Valdis Krebs points to some more research that confirms the Allen Curve works.
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Stowe Boyd has just given me about the best description of why I like blogs in comparison to wikis. In blogs the author shines through. In wikis, nothing human shines through.
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Tom Davenport has been writing about online social networking lately, mostly appearing the curmudgeon. I suspect he's getting it a little wrong.
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There was another interesting article in the November 2007 Communications of the ACM, "What Motivates Wikipedians" by Oded Nov. Is there a connection to the larger question of motivation in wikis?
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I spoke today on the Blogs and Wikis in the Corporate World panel at ASIST. My topic was one of my favorites, around how blogs can support formation and maintenance of communities. Slides available.
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James Robertson makes an interesting claim in "Collaboration tools are anti knowledge sharing?" The short idea is that the tools can create information islands that limit sharing at the larger level.
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Sheryl Nussbaum-Beach has an excellent piece on "The Art of Building Virtual Communities." The article was posted about a month ago, and the comments have extended the discussion even further.
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I'm not so interested in the specifics of Freecycle as in the familiar sound of their growing pains, as reported on the front page of the Chicago Tribune today.
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Wondering what to do about setting up a social networking website for your burgeoning community of Hot Rod Bowling* enthusiasts? Here are some resources for you.
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People who have been following my blog for a while have probably seen me reference Brandon Wirtz' thought that Blogs are just a front porch. I like this particular analogy enough that I tossed it out as a topic at the BlogHer unconference.
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The second unconference session was initiated by Aliza Sherman as a result of the communities panel from Friday, where there was not enough time to talk about how and why communities die / break-up / fade away.
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Some of my reaction to the first day of BlogHer 2007 in Chicago.
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Luis Suarez has a great story about knowledge managment from someone who has nothing to do with knowledge management in Knowledge Management - Where Are the Bees?
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Matt Moore has some great comments on the idea of co-creation and participation in today's web, starting with some statistics about how a fraction of people are creating content and related to the 1% Rule.
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Jenny Ambrozek is using a wiki to create a well-researched article on Connected Intelligence for The Knowledge Tree. I've started participating, and she has opened the invitation to anyone who is interested.
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I've been looking at using one of the social networking services to extend the reach of a growing community of ~200 people. Does LinkedIn's or Facebook's group feature make sense?
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There is a running discussion in the blogosphere on layers of a social networks and how trust or value is tied to each layer.
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Not my usual reading, but C. Wess Daniels has been doing some thinking on community. "Some Problems with Online Christian Communities | And Why You Should Stay Away."
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Communities and Communties of Practice, are they related? Are they different?
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Andy Roberts links to a discussion by Miguel Cornejo Castro. Essentially, the question is whether blogs build or tear apart other online communities (listservs, online forums, etc.). The answer: it depends.
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Maggie Fox has some familiar thoughts on "How Social Media is Changing Everything." I like this take on how and why communities of interest have grown with the expansion of social media.
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I've always been entertained by Ze Frank's video postcards, but I was never a regular. For the March 13th show, he assembled a series of 15-seconds-or-less videos from his fans. Most are "thanks for the show," and there are a number that are quite touching. Communities need a rallying point -...
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Chicago Tribune business columnist, Barbara Rose, had a piece on the importance of "face time" yesterday.
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Jim McGee is thinking about "enterprise 2.0" and the importance of thinking styles.
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Mukund Mohan documents a case study that talks about what engages a community: interesting questions.
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Two funny things came across the aggregator today. The first is Mukund Mohan's tongue-in-cheek interview from the future, and the second is Valdis Krebs' find of a web gizmo that brings that future closer than I thought.
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Phil Wainewright has some thoughts around "Solving the 1:10:100% problem" of community participation: don't worry about it and focus on the people creating useful content.
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I joined a group of about a dozen Chicago Bloggers last night at Columbia College to talk about setting up new blogs and getting business with blogs.
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