event+report category archives

A theme has emerged for me at TOCICO 2014 across many of the talks and discussion this year. We generate big changes in implementing Theory of Constraints in organizations. And those big changes by their very nature create conflicts. How should we respond to these conflicts?
As usual, I'm exhausted after four days of listening and thinking and talking about the Theory of Constraints. Today was loaded with shorter sessions and more interesting conversations.
I attended a number of talks on CCPM today at TOCICO, as that is work I am doing these days. And these weren't even all the material that was available on CCPM. There were also some great hallway conversations.
The TOCICO conference has shifted from longer talks and workshops to 30-minute updates and case studies. This gives me the excuse to summarize in one post, rather than a post for each session.
Rob Newbold of ProChain held a session, diving into one of the big themes of his book, The Project Manifesto. It was good listening to him talk about it, as I picked up some things I hadn't appreciated from reading the book alone.
The second day of the TOCICO conference opened with a great keynote from Kristen Cox on "Better, Faster, Cheaper State Government." What a great way to open the day - TOC and systematic thinking really can come to an environment like state government. And there are lessons for other implementations.
Jelena Fedurko presented an interesting way to help resolve organizational conflicts - conflicts between the desired actions of two parts of the organization, where each believes the other's actions will severely damage a common goal.
Avraham Mordoch presented the next iteration on his CCPM Maturity Model that I reported on from last year's conference.
Eli Schragenheim's workshop covered the history of TOC with a focus on the many paradigm shifts that Goldratt went through in development of TOC and related thinking.
How does Theory of Constraints apply to the healthcare situation? Very well. Alex Knight presented his long running work in healthcare as the opening keynote at the TOCICO 2014 conference.
Is Agile at all compatible with project management? Should we even try to make them talk to each other? Wolfram Müller talked through his views on Agile, and on how some of the TOC applications could be thought of as working together with the Agile mechanisms.
Steve Holt had some fun with his talk at TOCICO this year that he created out of conversations with April K Mills of Engine for Change. This time he suggests create policy buffers to protect change efforts.
Prof. James Holt usually gave a talk about Managing Complex Organizations this morning at the TOC ICO conference. The basic idea is to use Throughput Dollar Days and Inventory Dollar Days internally.
What am I good at? What do I love to do? What drives me? What fits my personality? These questions are the core of today' full-day session on TOC for Personal Growth, by Efrat Goldratt.
How can we take advantage of what Theory of Constraints teaches as well as bring in thinking from other disciplines to learn? Specifically, how do we learn from a single occurrence - an occurrence of something going awry? This was the question that Eli Schragenheim tried to answer in his talk this morning on "Learning from ONE event: A structured organizational learning process to inquire and learn the right lessons from a single event."
Rami Goldratt of Goldratt Consulting talked about the latest knowledge that is coming out of TOC implementations in retailers. It's about what NOT to replenish.
Avraham Mordoch presented his thoughts on an organizational maturity model for project management environments, and specifically related to Critical Chain Project Management. It was very interesting to listen to in relation to my recent experiences with project management work.
How about this for advocating Theory of Constraints? The opening keynote from Mazda at the TOC ICO conference ended with the statement, "Made with TOC." They even had a couple cars in the parking lot to show off.
Project management and knowledge management are about getting things done. I attended and spoke at the Center for Business Information (CBI) 6th Annual Forum on Knowledge Management this week in Philadelphia. Rather than talk about knowledge management directly, I opted to speak about managing projects - whether they are KM or other types.
The monthly SIKM Boston meeting is usually an eclectic mix of member-focused discussion, and today was no different. There was a range of topics from personal knowledge management to KM technology rollouts to "how to" to social business and more. Here are some thoughts and links inspired by the conversation.
I attended an interesting talk by Dan Vacanti last week at the monthly Agile New England meeting. I enjoyed the talk overall, and I particularly enjoyed his emphasis on the Cumulative Flow Diagram as a key diagnostic tool - it's predictive.
As with Tuesday, this day of the conference was packed with a variety of talks from descriptions of project implementations to thinking about how to use TOC in different contexts to combining TOC with other thinking to create even better solutions.
Day 3 of the TOCICO conference. Lots of great ideas. Maybe too much at once.
The nature of this day of the conference was around hearing new applications and new thinking behind Theory of Constraints. There were presentations from Boaz Ronen, Eli Schragenheim, Kelvyn Youngman, Shimeon Pass and several others (plus collaborators).
Rami Goldratt gave this morning's keynote talk on the topic of Management Attention. This is part of an ongoing discussion on the topic that has been percolating through the Theory of Constraints community: the real constraint for ongoing success is limited management attention.
The second half of the day today was devoted to breakout sessions on each of the TOC application areas. The stated goal was on having people familiar with these applications discuss opportunities for improvement. I decided to sit in on the projects (CCPM) discussion.
The morning at TOCICO was an overview of what is coming and a interesting introduction by Alan Barnard and Lisa Scheinkopf, discussing where TOCICO wants to take the TOC body of knowledge.
Overview of Tuesday and Wednesday at the Lean Software & Systems Conference. Communication. Learning. Many interesting people.
Tuesday opened with a fun, story-filled keynote from Gregory Howell of the Lean Construction Institute. He had some interesting things to say about commitment and collaboration in the context of projects.
A summary of my first day at the Lean Software & Systems Conference in Boston. Bill Fox, David Anderson, Nigel Dalton, portfolio management, non-IT Kanban.
Competitive advantage has nothing to do with the toys (and techniques). It has to do with how you learn together.
Todd Williams and Gamestorming re-introduced me to the idea of diverging and converging when it comes to coming up with ideas - either for brainstorming or more mundane things like meeting planning.
I attended Kanban training last week and very much enjoyed it. I've used the concept in some consulting engagements, and this training is helping me solidify my understanding and see areas for improvement.
Complexity is everywhere. We have to live with it! Donald Norman's book on the topic provides some suggestions to both designers and users on how to ease our lives.
At today's Boston KM Forum Knowledge Cafe: Applying Knowledge to Organizational Challenges, there were a number of topics discussed from electronic records to innovation to project management and their connections to knowledge management. One item that really pricked my ears was the Knowledge - Innovation discussion with Barbara Kivowitz.
I attended Boston's Social Media Breakfast this morning to hear about Social CRM and measuring the impact with Social ROI. Here are a few thoughts on what I heard.
Well, that was fun. As I mentioned yesterday, I spoke today at the Boston KM Forum meeting as a follow-on to the symposium a couple weeks ago. Here are some thoughts about the discussion, the picture of the mind map that we didn't get anywhere close to finishing, and some links that I mentioned. I threw in references from Theory of Constraints, change management, decision making, and some knowledge management of course.
Last week I attended the Traction User Group (TUG) conference last week. While it was your usual software user-group meeting with customer presentations and some software updates, they also designed in a larger discussion around the concept of Observable Work with keynotes from Jim McGee and Jon Udell as well as several of the customer presentations tying into the idea.
I attended today's Boston KM Forum symposium on Decision-Making and Decision Support by Leveraging Knowledge, and I think I learned some interesting things. I don't know if I can make better decisions as a result, but I have plenty of things to ponder.
I attended the Boston-area even for Networked Nonprofit, the book by Beth Kanter and Alison Fine about taking social media into the world of nonprofits, which they both know very well. While the discussion and audience were predominantly interested in the nonprofit world, I was struck by how many of the ideas and topics have direct connections into any venture, not just the world of nonprofits.
Realization's Project Flow 2010 conference was loaded with customer case studies and interesting discussions in the hallways. I thought there were some interesting themes and ideas across all of the presentations.
Ram Charan gave the keynote talk at Project Flow 2010 today. His theme is related to his research and writing on the topic of Execution and driving performance in companies. His suggestion to the attendees was fairly simple: align yourself to the issues that the CEO faces, and you will be able to help both yourself and the company.
Realization repeats their mantra throughout the conference and in many of the customer presentations. The mantra elements: 1) Pipelining. 2) Buffering. 3) Buffer management.
How are projects measured today? How should they be measured?
Following on this morning's webinar with Victor Newman, I attended the local Boston chapter of the SIKM Leaders group where Matt Moore talked about the project that he and Patrick Lambe have been running on Using Expertise.
The APQC KM Community Webinar today was an interesting discussion from Victor Newman about "sticky" organizations and what happens when smart people arrive from the outside.
During the keynotes this morning, there was an interesting mix between thinkers (JP Rangaswami and Andrew McAfee), companies that have done interesting things with E2.0 (CSC's Lem Lasher), and vendors doing demonstrations. And most of the time in the afternoon, I spent in the Expo hall and enjoying socializing in the conference-in-the-hallways.
John Hagel spoke this evening about his new book, The Power of Pull, at the Berkman Center. I took a boatload of notes and this is the result of that.
Patrick Lencioni was the keynote speaker today at the Project Flow conference. He did a great job of speaking on the topic of "Building a Culture of Teamwork and Engagement" with a focus on telling hilarious stories about business and himself. I suspect you could pick up a lot of the below from reading his books, but here is a summary of the 90 minutes he spent with us today.
The fundamentals of CCPM workshop was interesting in that I saw some new simulations (games) and he put the vicious cycle of standard operations in a drawing that made a lot of sense to me.

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