knowledge+management category archives

Mary Abraham writes about how metrics can drive the wrong behavior (or the wrong conclusions) in "The Metrics Mess."

Kevin Meyer has a great story about visiting a Toyota manufacturing plant, getting to see what lean is really about. This reminds me that everyone has need of continuous improvement.

Mary's KM and the Pantyhose Fallacy from last week strikes a humorous realization for me. The Pantyhose Fallcy? "one size fits all."

In a conversation at a user group meeting, we were talking about options for adding foreign language to our products and the need for training in local language. The idea of active and passive knowledge came up.

Christopher Penn wrote about what it takes to become an expert, in response to a Daniel Levitin claim that it takes 10,000 hours to develop expertise.

David Snowden has expanded his three rules to seven. Now I have to wonder if there are nine rules somewhere. And if there is One Rule to Bind them All.

Many people in knowledge management and social media have expressed frustration in defining return-on-investment or payback for implementing one of these projects.

If you are interested in corporate uptake of the services that let people connect with one another to share experience, knowledge and ideas, it might be smart to come up with another term than "social networking."

The Sunday Boston Globe's Ideas section has an interview with Philip Tetlock. They talk about his research that shows experts aren't much better than a coin toss in predicting the future.

InnovationWell are doing another event at Bryn Mawr (Philadelphia) on 13 October The Push and Pull of Knowledge Management in R&D.

Pumacy Technologies AG are doing a study of Knowledge Management Blogs. This particular report provides a ranking of 50+ blogs in the KM arena for the month of August 2008.

I came across "Why is it so hard to get smart people to share?" from Gia Lyons. I see a balance of sorts between being the expert, becoming a better expert, and growing others' expertise.

The Kent State University program on Information Architecture and Knowledge Management has announced a new professorship, sponsored by Goodyear.

Commentary on several articles that talk about the importance of dealing with human practices as well as the business processes, particularly in the era of collaboration.

Chris McGrath on the ThoughtFarmer blog gives us a Sneak peak at IDEO's take on Knowledge Sharing. He's got a great quote from the project manager.