Results tagged “12steps” from Knowledge Jolt with Jack

The Chicago Tribune had an article on e-mail addiction that focused on Marsha Egan and her 12-Step program for overcoming e-mail addiction.
A Kuro5hin article lays out the steps to passive-aggressively killing an organizational change project. People are funny critters. They can see through change programs, and they also ignore it when it's truly helpful.
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